If you are having some trouble viewing the videos on our sites, here are a few things to try.
Our videos are Mac and PC compatible and should be viewable on virtually any computer. We recommend using Chrome Or Firefox for best compatibility. Testing in multiple browsers may help isolate the issue further.
Please be sure to have Flash Player Updated. You can use the link below.
Clear cache and cookies
Clearing the cache and cookies can sometimes help with playback and loading issues. You can find more help here.
HD streaming videos requires adequate internet speed to stream smoothly. Using a high speed internet connection will provide the best experience. For more details on specifications for best playback click here.
- If you are experiencing buffering issues it may be due to multiple programs opened on the computer. Closing them may help free up bandwidth and allow the video to load more smoothly.
- If you are still having issues you may try resetting your modem and restarting the computer or device that the video is being played on.